Use of this site, and its contents, is subject to the following terms and conditions. By using this site you accept these terms and conditions and agree that you are bound by them. Among other things, these terms limit our liability for any loss or damage which might arise from your use of this site and its contents.


The copyright and all other rights in all of the material on this site are owned by Eden Publishing Limited, or the material is included with the permission of the rights owner. No part of this website may be distributed, used, adapted, reproduced, translated or copied for any commercial purpose whatsoever without prior written permission from Eden Publishing Limited.


While we try to ensure that the information on this site is accurate and complete, in no circumstances do we accept liability arising from inaccuracy or omission in the information on this site. We advise you to independently verify the accuracy of any information before relying on it. Neither Eden Publishing Limited nor the suppliers of material on this site shall be responsible for or liable for any loss or damage to you or any third party, whether direct, indirect, incidental or consequential, howsoever arising from use of the web- site. Nothing in these terms and conditions shall exclude liability for personal injury or death resulting from Eden Publishing Limited’s fraud, negligence or wilful default.


You agree to indemnify Eden Publishing Limited, its employees and representatives from any and all claims and liabilities (including legal fees) that arise from your unauthorised use of material obtained via this website or otherwise from your breach of these site terms and conditions.


These terms and conditions and your use of this site shall be governed by and construed in accordance with the laws of England and Wales.


This Customer Privacy Policy governs the collection and use of personal information relating to potential and existing customers of Eden Publishing Limited by the company. We are committed to abiding by this Customer Privacy Policy, as well as the requirements of applicable laws, in the operation of the business. For the purpose of the Data Protection Act 1998, the data controller is Eden Publishing Limited (registered address: Unit 10, 80 Lytham Road, Fulwood, Preston, PR2 3AQ, United Kingdom). By your continued use of our services, you consent to the collection and use of your personal information for the purposes set out in this Customer Privacy Policy.


Any personal information we collect from you will be used solely for servicing your business with us.


We may use your IP address to help diagnose problems with our server, or to administer our website. We may conduct analyses of user traffic to measure the use of our sites and to improve the content of our website and our services. These analyses will be performed through the use of IP addresses and cookies. We may also use cookies to enable the signing in process after you have registered with us and to provide you with more tailored information when you return to our website. A cookie is a piece of information that is stored on your computer’s hard drive by your web browser.


We try to make sure that our site is well maintained but we cannot guarantee that it is free from viruses or defects, or that your use will not damage your computer. Nor do we take any responsibility for damage to any other equipment due to downloading any material from the site. Neither will you be able to claim against anyone who may have helped us to construct the website. We cannot guarantee that the site will always be available without interruptions – as we do make changes to the site frequently and may have to take the site down, without warning, at any time.


We will never disclose personal information about you to third parties except for payment processing (Carried out on our behalf by Stripe).


Third party data processors and other such business relationships outside of the EEA, are required to take adequate technical and organisational safeguards to protect personal information. We also take measures to ensure that personal information transferred by us outside of the EEA is adequately protected.


If you are a user of our website and have a password, you can help to preserve our copyright and your privacy by ensuring that you do not share your password with anyone else. We take steps to regularly validate the personal information we hold to ensure that the information is accurate and, where necessary, up to date. Information that is no longer required for any valid business purpose, and that we are not required to keep pursuant to any applicable law, will be routinely destroyed by secure means.


You may renew and update personal information that we hold about you by contacting us as detailed below.


If you have any questions about this privacy policy, you can email us or write to the Data Protection Coordinator, Eden Publishing Limited, PO Box 703, Tunbridge Wells TN9 9TY, UK.


We reserve the right to add to or amend this privacy policy at our sole discretion, without prior notice to you. Please review our privacy policy on a regular basis to make sure you have read the latest version and you understand what we do with your personal information.


Your print and digital subscription contract will be fulfilled by Eden Publishing Limited, a company registered in England and Wales under registered number 8052077 whose registered office is at Unit 10, 80 Lytham Road, Fulwood, Preston, PR2 3AQ, United Kingdom. When placing your order on-line, when you click “Subscribe” you will receive an email acknowledging that your order has been received successfully and is being processed, the contract between us is not formed at this point. A legally binding contract is formed on the date we send you confirmation of your order with your subscription account number and payment has been taken. We reserve the right not to accept or process your order for any reason. All orders are subject to validation checks and authorisation by your payment card issuer. If we do not accept your order and your credit/debit card has already been debited, we will notify you and refund your card in full immediately. We reserve the right not to fulfil and to cancel orders in the event of obvious inaccuracies in prices, except that we may fulfil your order at the correct price, or if we are unable to obtain payment authorisation from the issuer of your payment card.


Your print subscription term will start with the next available print issue. The minimum term is 12 months during which we agree to supply 25 issues of the newsletter. Your online access will be immediately available after payment has been received and will also be for a period of 12 months. We will deliver Dairy Industry Newsletter to the address you notify to us when you place your order. We will not be liable to you for any delay in delivery or non- delivery of magazines in the following circumstances if the issuer of your payment card refuses to authorise payment to us; or where such delay or failure is due to circumstances beyond our control. Our liability to you in the event of magazines being lost in despatch shall be limited to replacement of the missing issues.


We have a minimum subscription term of 12 months. Cancellations before the end of the subscription period are not permitted and any refund is entirely at our discretion


Prices displayed on the subscriptions section of the website will prevail at all times in relation to orders placed online. Prices quoted on screen include delivery charges. You either make a one-off payment for a one or two year subscription or make ongoing direct debit payments for any other subscription term. We reserve the right to increase our subscription rates at any time but any increase will not affect current subscriptions until renewal.
Any new subscriber has the right to cancel their subscription, without giving any reason, within a 14 day period from the day on which you receive the first newsletter and are entitled to a full refund.


All credit card payments will be debited in Pounds Sterling by your bank or building society on behalf of Eden Publishing Limited. EU Euro and US Dollar prices shall be converted by Eden Publishing Limited at the rate of exchange published by The Financial Times on the first working day of each month during the period this subscription is received. Your bank or building society may apply a different exchange rate to that applied by Eden Publishing Limited to convert the Pounds Sterling amount to your local currency and/or charge an additional fee for the transaction. If you have any queries about the prices charged by Eden Publishing Limited in connection with this subscription, don’t hesitate to contact us.
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This version of the privacy policy is effective as of 21st June 2022